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Testimonials
“ This company is all about the customer and, thus, customer service which is rarely experienced today. Management and staff are equal in their approach to each other as well as the customer with the customer’s satisfaction as their primary focus....View More ”
“ Purchased two new cars from Faulkner Toyota Harrisburg in the past six months, both times working with Nihal Andrews as our sales associate. My husband & I both appreciated how easy he was to work with: friendly, down-to-earth, helpful, and not the...View More ”
“ We did not end up purchasing a car from this dealership but the salesperson we worked with, Thao, was really great to work with and I would gladly buy a car from her in the future. Highly recommend working with her if you’re in the market for a...View More ”
“ Excellent staff all the way around! ”
“ Very easy process. Everyone was friendly and professional. It’s our 5th car from Faulkner. ”
“ Khina Upreti is an amazing salesperson. She did an excellent job finding the most affordable and reliable car for us. We actually came in planning to purchase one car b it ended up buying a second once because of her outstanding service. She is very...View More ”
“ Troy and Shane were quick to get me in and get my truck looked at. Excellent customer service department but I think the star of the show is the parts department. It was actually a parts rep that discovered my second hand Tacoma was still under...View More ”
“ 5 stars! Working with Zar in sales, and EB in finance, made our purchase a breeze! And, the after sale service was exceptional also. Zar made all the difference! Ask for him! ”
“ Where do I even begin?! This was my very first time buying a car from a dealership, so I was BEYOND NERVOUS! But damn, I will be forever grateful I choose Faulkner Toyota! There’s a reason they’ve been in business for 93 years! Khina was the one...View More ”
“ Very pleased with everyone in the service department. Plus Faulkner Toyota has plenty of new Toyotas in their inventory. Enjoyed my self checking them out while I waited for my car ”
“ Jason C. was a great help in getting us into a new truck. Probably the best experience I’ve had at a dealership. ”
“ Very pleasant transaction. Everyone was pleasant to deal with. Will definitely go there for maintenance and future purchases. ”
“ Buying a vehicle is usually a traumatic experience in my opinion! But, Faulkner Toyota was amazing! The whole team made the process stress free!! They all genuinely care about the clients experience. I’m looking forward to a long relationship as...View More ”
“ The people at Faulkner Toyota were great no pressure which is rare ”
“ I highly recommend Ryan England as your service advisor! ”
“ I needed to replace my 10 year old small SUV and was curious about the Rav4. Jen was very knowledgeable and listened to what I was looking for. After taking a test drive and bringing my husband back to check it out, I ended up getting a new Rav4...View More ”
“ I was in town helping my daughter with a new born. Ended up with check engine and tire alert. They squeezed me in and took care of me even though I didn’t have an appt. Customer service was top notch. ”
“ Randy Spitler, Ryan England, Troy Brown and Shane Elliot all got me every single time I come through. Ryan Hospo my tech is always on point with all his work for me ✅ ”
“ Very good experience. Willing to give the price up front and no hard selling. Jason was a pleasure to work with. I would totally recommend this dealership for anyone looking to purchase a vehicle. ”
“ Made a deal from out of state no problem, easy to work with on price and financing, very friendly and I was in and out < 1 hr when I got there. ”
“ Incredible staff and great experience! Special thanks to Albie, EB, and Dallas for making pickup such a memorable moment. ”
“ Quick 10k service on my new taco couldn't have been a easier process and they sent a video clip of the work very impressive ”
“ Thao Long was our sales consultant and she was fantastic. Very knowledgeable and helped us to get exactly what we wanted. Highly recommend her if you go to Toyota Faulkner of Harrisburg. ”
“ Needed an unscheduled appointment for a trip. They were so accommodating. Lee's the best. ”
“ Jason Clancy truly went above and beyond. Buying a car for the first time is intimidating, but Jason made the process effortless. He answered all my questions thoroughly and honestly, and he never made me feel pressured. I am so thrilled with my new...View More ”
“ Took my care in for scheduled maintenance at 50,000 miles. Service manager welcomed me and checked me in. Service and recommended service was performed without complication and in a timely manner. Everything went very well and all parties included...View More ”
“ Smith and professional staff ”
“ This is a large, busy dealership. They sell a large volume of vehicles. Staff are courteous and friendly. If you judge places by their restrooms, this place is at the top of its game. Restrooms are modern and very clean. They seem to have a large...View More ”
“ Went in for an inspection and left with a new car. That's how good our salesperson was! Our experience was a little unique, since I initially went home in a car I was not feeling good about and ended up trading it in 3 days later for a car I'm...View More ”
“ Recommended for my car little expensive ”
“ Tacoma is $43,000. O M G ”
“ Employees were quick to help and very kind. Although many didn't know extensive information on the vehicle. ”
“ I have been buying my cars from Faulkner for 11 years. I typically buy from Faulkner Honda and I wish I would’ve stuck with that. The experiences across the board at Faulkner are unfortunately, not similar. I very much regret buying with Faulkner...View More ”
“ I took my mother in for a new to her Subaru Legacy, which is still listed on the website; however, we get there they have us sit around for twenty minutes and tell us sorry about your 1.5hour drive, but the car we told you was available before you...View More ”
“ Service department completely incompetent. Service manager over worked and disorganized. Angry customers In waiting room having meltdowns.... Avoid at all costs. ”
“ Made an unfortunate decision to go here to possibly trade my vehicle in and get a new/used one, when they came back with the appraisal of my current vehicle, they lowballed by about $3500. When I showed them the other appraisal, they proceeded to...View More ”
“ Service department is excellent. Our advisor, Ryan England, was super helpful as we dealt with a stressful vehicle situation. The other guys were also friendly and helpful, unfortunately I didn’t get their names. Thanks Ryan and team! ”